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Order in Advance to Insure Product
Availability |
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Our store front is Mustang Depot. However Hot Rod Depot is a
separate entity at the same location.
We hope that you stop by whether you live in town, or when
visiting.
However,
it's recommended to order in advance via our website, and use the "Local
Pick-Up Feature" to insure the availability of the product you
desire. If you need technical assistance prior to ordering, please
click here
Technical Questions. Our
distribution chain is generally local so we can have most products
waiting for you when you arrive. |
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Operating Hours
Monday-Friday 9am-5pm PST
Saturday By Appointment Only
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Frequently
Asked Questions
- General questions
Click
Here!
- Do you ship outside the USA?
Yes we export on a regular basis. We do accept International Credit Cards
subject to authorization. We also accept wire transfers and PayPal. We can either quote and pre-pay the shipping and doc fees, or you
can arrange for the export and required documentation on your own and
send your carrier to our door. We are not responsible for Duties, Taxes,
and/or VAT charges. Duties, taxes and VAT charges are always the
responsibility of the customer.
- My credit card was declined?
This can happen due to an
incorrect billing address (must match credit card), daily transaction
limits on debit cards, cards issued by non-US banks (international
cards) or in rare instances, system
malfunctions. We only ship to the billing address on file with
your credit card company. If you attempt to enter a different address,
our system will decline the order. Each time our AVS (address
verification system) declines your order for inaccurate information,
this will show as an authorization on the card and hold the funds for
that amount. There is more than ample warning of this on the credit card
form and there is nothing we can do until the authorization falls off
which can take a couple of days. You have three attempts to get the
information accurate. Successive attempts will be automatically
declined unless you delete your cookies, temp internet files and wait
approx 12
hours.
- Can I fax my order to you? Our 24hr fax line
is 702-262-0099. Please go here for complete
instructions.
- Do you have used parts?
We are not licensed to sell used parts.
However we have sources for referral.
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International Sales
Click Here |
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702-262-0077
Fax 702.262.0099
Alternate Phone Number 702-262-0011
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Hot Rod Depot
2510 E. Sunset Rd Suite #7
Las Vegas, NV 89120 |
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